Classy N Sassy will provide a free exchange or issue a full refund for all non-clearance items received back within 10 days of when the items were shipped, provided the items are unworn, unwashed, with all original tags attached, free of defects and in perfect resale condition.  Some exceptions exist and are noted below. Items received after 10 days but within 30 days will qualify for store credit. For exchanges, you may still return the item within 10 days of when you received the exchanged item.  Shipping charges are non-refundable. If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return. If you do not follow this policy, we will only accept defective items at our discretion.

Christmas Returns
For the holiday season, Classy N Sassy will extend the period allowed for returns to accept all items purchased after November 9th but prior to December 24th to be returned for exchange by January 9th.

Clearance Items
All sale merchandise is considered a clearance sale.   There is absolutely no returns or exchanges on clearance items.   NO EXCEPTIONS.

Shoes
We do not accept returns on shoes that have been scuffed. Please be extremely careful trying on all shoes. We recommend trying them on only on carpet, for a very limited time, and inspecting them for marks before attempting to send them back. All shoe returns must include the original shoe box, in the original condition (not bent or damaged in anyway).

Lingerie & Swimwear & Shapewear
Due to hygienic concerns, all Lingerie, Swimwear and Shapewear sales are final.   There is absolutely no returns or exchanges on these items.   NO EXCEPTIONS.

Consumable Products
Please note we do not accept returns on consumable products that have been used, including perfume, cosmetics, and other beauty products.

 


How to Send Back Your Return (US Orders)

Prior to returning any of these items, please email us at CustomerService@ClassyNSassyClothing.Com to receive an RA# and instructions for mailing.  Please understand that  we cannot accept returns without pre-authorized RA# tracking numbers.